The main duties of the role will be:

• To utilise the company database to obtain the up to date status of the customer’s vehicle.
• To make outbound calls to our customers confirming service and MOT bookings
• To advise the customer of any additional work that might be due on the vehicle
• To update our company database with details of the outcome of the customer contact
  

You will need

• Sound administration skills
• To be computer literate - as well as normal Microsoft applications, you will need to access our Kerridge Dealer Management system (for which training will be given)
• A good telephone manner (ideally with previous experience in a telesales or similar position)

Hours of Work

• You will be required to work up to 16 hours per week
• Actual days and number of hours each day are flexible and open to negotiation.

All positions enjoy

 22 days holiday a year
 Company Pension Scheme*
 Employee Discount Scheme on vehicle purchase, parts and servicing*

*after qualifying period

Download an application form, print it out and return it to us, alternately fill out the Application Request form and we will send you an application or apply in writing giving full details (including current salary).  Please ensure you clearly state which position you are interested in and send to:

Lorraine Greatbatch
Human Resources Manager
Busseys, Whiffler Road, Norwich NR3 2EU

 Application Request

 Download an Application Form